BlackBerry 10 Frequently Asked Questions
Application Development and Deployment
Q: What development options do I have for BlackBerry 10?
A: When developing for BlackBerry 10 you have the choice of the following:
- Development Platforms
- Runtime Support
- Adobe AIR (ActionScript)
- Android Runtime (Java) (Note: Android Runtime applications cannot be deployed on or access the Work perimeter)
Q: I've built a BlackBerry OS application using the BlackBerry Java SDK. Will that application work on BlackBerry 10?
A: No. BlackBerry 10 does not support applications built with the BlackBerry Java SDK. You will want to port your application to either BlackBerry WebWorks or Cascades. For more on porting your BlackBerry Java application to BlackBerry WebWorks you can view an archived presentation
from our BlackBerry Jam Americas sessions.
Q: How do I configure my application to gain access to behind the firewall application and web servers?
A: If the BlackBerry 10 smartphone is activated on a BlackBerry Enterprise Service 10 Server then you won't have to be concerned with this. The BlackBerry 10 smartphone will automatically inherit a VPN like connection through the firewall, thanks to the Mobile Data Service component, without all of the complexity of configuring a VPN profile.
Q: How can my applications be deployed to BlackBerry 10 smartphones?
A: There are two ways in which you can make your application available to users:
- Publicly, through BlackBerry World (formerly BlackBerry App World)- Find more here
- Internally, through BlackBerry World for Work - Find more here
Q: If my application is published through BlackBerry World for Work am I required to share a portion of my revenue with BlackBerry?
A: BlackBerry World for Work is a feature that is included with the BlackBerry Enterprise Service 10 Server through the BlackBerry Device Service component. There are no requirements to share application revenue through this channel.
Q: Does my application need to be approved by BlackBerry prior to being published through BlackBerry World for Work?
A: BlackBerry does not approve or review Company Apps that are published through BlackBerry World for Work.
Mobile Device Management
Q: Will the current BlackBerry Enterprise Server support BlackBerry 10 smartphones?
A: The current BlackBerry Enterprise Server versions 4.x and 5.x will not support BlackBerry 10 smartphones. BlackBerry 10 smartphones are supported and managed through the BlackBerry Device Service, a component of BlackBerry Enterprise Service 10, running on a separate server. This is the same component that supports and manages the BlackBerry PlayBook.
Q: Can I upgrade my existing BlackBerry Enterprise Server (v5) to BlackBerry Enterprise Service 10?
A: No. You can however choose to run BlackBerry Enterprise Service 10 alongside your existing BlackBerry Enterprise Server 5.0.3 infrastructure to get the most out of your current server deployment and a better admin user experience.
Q: Will BlackBerry 10 devices managed by BlackBerry Enterprise Service 10 have the same IT policies as BlackBerry devices on BlackBerry Enterprise Server has today?
A: They won't have exactly the same policy set as BlackBerry Enterprise Server has today because we have designed BlackBerry 10 devices to be much more easily managed and secured with the use of BlackBerry Balance partitioning. This means you can control both corporate owned and personal owned devices without having to set policies at the very granular level you sometimes have to today.
Q: Can all BlackBerry device models be managed through one console?
A: Both BlackBerry Enterprise Server and BlackBerry Device Service exist as components of BlackBerry Enterprise Service 10 which provides a single management console (BlackBerry Management Studio) for performing the most common administrative functions. Advanced administrative functions of each system can still be performed through dedicated consoles for each component.
Q: How do BlackBerry Enterprise Server and BlackBerry Enterprise Service 10 fit in the BlackBerry architecture?
A: BlackBerry Enterprise Service 10 (formerly BlackBerry Mobile Fusion) acts as a user administration interface (through BlackBerry Management Studio) for the following components:
- BlackBerry Enterprise Server (BlackBerry OS 7.1 and previous smartphones)
- BlackBerry Enterprise Server Express (BlackBerry OS 7.1 and previous smartphones)
- BlackBerry Device Service (BlackBerry 10 and BlackBerry PlayBook)
- Universal Device Service (iOS and Android smartphones and tablets)
Q: Is BlackBerry Enterprise Service 10 required in order for a BlackBerry 10 smartphone to access ActiveSync capabilities?
A: BlackBerry 10 smartphones can connect directly to ActiveSync without the need for BlackBerry Device Service. The BlackBerry Device Service offers many other capabilities including greater level of message security; BlackBerry Balance; and enhanced administrative functions.
Q: Will BlackBerry OS devices be upgradeable to BlackBerry 10?
A: The current range of BlackBerry OS devices, running 7.1 or earlier OS', will not be able to upgrade to BlackBerry 10.
Do you still have question about BlackBerry 10 or BlackBerry Enterprise Service 10? Let us know through the Feedback Form and we will answer as best we can. For information pertaining to availability or pricing of BlackBerry 10 please contact your wireless service provider.